Very pleased with the timely repair and the low cost. I had a battery that needed replacement and it was cheaper to buy it from you and have it installed that it was to buy jus the battery at a store--impressive!! Also, as an unexpected bonus, our car was washed! That to me is a wonderful way to express customer appreciation. Thank you!
Mtn View Nissan (owner)
Hi Randy Bailey, thank you for takin ghte time to leave a review for us at Mtn. VIew Nissan of CLeveland. We're happy we could exceed your expectations! We hope to be of service to you agian in the future. Best wushes, Mtn View Nissan of Cleveland.
Valorie L McKibben
Came in for my first oil change, the rep inside was awesome informed me I had the package on my account that I purchased with the care which included oil changes, I did not have to use the one from my coupon book yet. Thank you so much for the refreshments and kindness during my first oil change experience. Even my babies had fun.
Mtn View Nissan (owner)
Valorie, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Mtn View Nissan Of Cleveland
Jason C. is one of the nicest customer service representatives I have ever encountered in my whole life. He has been great, helping along the long road of trying to solve intermittent starting issues with my used Nissan. Turns out, it was a GPS system installed by a prior used car company - prior to the company I bought it from. Jason has been so friendly, helpful, and professional. I really felt like I had someone in my corner during this very frustrating and dangerous time. So thank you, Jason. And thank you, Nissan, for making a car with such excellent gas mileage. We love it, now that it runs.
Jon H. was our salesman and he went out if his way to work with us and to help get us the vehicle we wanted! The finance manager was awesome as well! He went above and beyond to get us financed with a reputable lender at a rate we were not expecting! I also want to mention Hana who was our customer relations specialist who first reached out to us. She was very helpful and did a great job working around our schedule to get us with the right people who made this happen! Thanks Mtn. View Nissan, you did what others couldn't!! Happy Holidays!
Timing was very appropriate considering I showed up without an appointment. Waiting area was comfortable with appropriate snacks for the wait. Plenty of water and coffee. The young lady that checked me in and back out was superb at her job. She knows the business and is definitely a people person. I hope she stays.
Clarence was helpful, straightforward and honest the entire way through. His insight and personality just put this experience over the top. The entire team was very helpful and dedicated to helping today and I would buy another car right this moment if I could just to bless them. Thank you Clarence! - Daniel Thomas Jr
Great service had an issue that was quickly recognized and resolved. Had a recall that was also taken care of. Service greeter was new but she did a great job was knowledgeable of products and services offered. My time wasn't wasted just waiting. In and out in a short period of time. 1
Jon was a great person to work with, very knowledgeable about all questions. Also very nice man. Would recommend anyone wanting a new vehicle to see him.
The whole process was simple and easy. Was there for a few hours but was checked on every step of the way. Brian Wooten did a fantastic job and got exactly what I needed! It was an awesome experience and am happy to be a part of the Nissan Family!
Great service department! Got new tires and an oil change. Was quoted about 2 hours and I was on my way home in just under an hour! Very competitive tire prices with buy 4 get one for a dollar. Recommend advertising that when you buy tires there that lifetime rotation is included.